Terms and Conditions

NOTE: Terms and Conditions may be updated without notice. Please ensure to refer to this page when placing an order.

Before beginning your order, please read the following terms and conditions of sales carefully. By placing an order, you acknowledge your agreement with our terms and conditions policy. Orders that do not comply with the stated requirements can be terminated without notice. 

Email

Email response to orders will be within 1 to 2 days during Monday to Friday Eastern Standard Time.

We are closed on Saturday and Sunday.

IF THERE IS ANYTHING YOU ARE UNSURE OF PLEASE EMAIL AND ASK US BEFORE PURCHASES ARE MADE.

Due to the frequent changes in the availability of certain items, we maybe out of stock or manufacturers have decided to discontinue these certain items. It is in the manufacturers discretion on whether or not they will continue to produce or not produce certain items. We are not responsible for manufacturers decision to produce or not to produce certain items. We only carry these certain items if they decide to produce it.

For any urgent or large order(s), please let us know well in advance as some of our items may not be available and it may take up to 3 to 4 weeks to restock some items.

Product Pictures are for reference only. Actual product may vary.
Prices are subject to change without notice.

Ordering Procedure:

ORDER ONLINE by entering your order directly on our website. We provide an online shopping cart that allows you to select products while browsing our website. Once your order is complete, you will receive an e-mail with an order number verifying your purchase. All orders are protected for your privacy security. Please in the additional notes section of the check out, indicate the type of payment and the shipping method you have selected.

Afterwards an invoice will be sent to you stating your total of your items PLUS SHIPPING and HANDLING. In addition your invoice it will state the method of payment and the address to ship to.
Please confirm that all the information in regards to the shipping ADDRESS is correct.
Once payment has been received and confirmed we will ship your items out to you.

ANY AND ALL ADDITIONAL SHIPPING AND HANDLING FEES stated in the invoice IS THE SOLE RESPONSIBILITY OF THE CUSTOMER.

Shipping:

We offer surface shipping. Shipping and handling is determined by weight, size and destination. These are all the variables that are factored into determining the shipping and handling fees of the items ordered. Therefore due to all the variables stated above, we are unable to provide a pre-determined quote as it differs due to these variables.

The following is an APPROXIMATE time of arrival for the shipping method provided (ARRIVAL TIME IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE):

Surface
Approximate arrival: 2 WEEKS

Due to current conditions regarding Covid-19 shipping times may vary and cannot be guaranteed by postal services.

All shipping and handling quotes are provided to us by the postal services and not by our company. You may request to use a different delivery or transportation service such as Purolator, UPS, FedEX etc. ANY AND ALL ADDITIONAL SHIPPING AND HANDLING FEES DUE TO THE REQUEST OF THE CUSTOMER, TO USE A DIFFERENT DELIVERY OR TRANSPORTATION SERVICE IS THE SOLE RESPONSIBILITY OF THE CUSTOMER.

It is not unusual for the occurrence that shipping and handling costs will be more than the item(s) purchased. Shipping and handling costing more then the item(s) purchased IS NOT a reason to cancel the order. (THIS IS YOUR ONLY AND FINAL NOTIFICATION.) As stated previously all shipping and handling quotes are provided to us by the postal services and NOT by our company.

If damages occurs to your packages during the shipping process, we are NOT responsible as it is out of our control on how shipping companies handle your packages.

We are NOT responsible for taxes and or other shipping fees that your country charges for your packages.

Payment Information:

All prices are listed in US DOLLARS.

Payment must be made BEFORE your order is shipped out.

PAYMENT MUST BE MADE WITHIN 3 DAYS issue of your invoice.

We currently accept PAYPAL as our prime method of payment.

We will provide you with our PAYPAL address through e-mail after we confirm stock availability.

There will be an additional 3% charge of your total plus shipping and handling for ALL PAYPAL transactions included in your invoice.

We are NOT responsible for your transaction or transmission
mistakes.

Other Terms and Conditions:

Please MAKE SURE and confirm that the items in your basket are the items you wish to purchase.

There will be NO cancellations on orders unless an item(s) ordered is unavailable in stock.

ALL SALES AND ORDERS ARE FINAL. NO REFUNDS AND OR EXCHANGES.

ANY AND ALL COSTS ASSOCIATED WITH THE ITEM DUE TO THE CUSTOMER CHOICE OR PREFERENCE IS THE SOLE RESPONSIBILITY OF THE CUSTOMER.

PLEASE NOTE: We are NOT responsible for typos, inaccuracies, misinformation, or omission stated or implied. Also since chocolate products are HEAT SENSITIVE, if it should melt before you get the chance to enjoy the product please just place your products either in cool dark areas and or in the refrigerator so that it can solidify once again. MELTING DOES NOT AFFECT THE EDIBILITY OF THE PRODUCT. We are NOT responsible for the product if it should melt and or damages are made during shipping. If you have ANY ALLERGIES including food and or skin, please take that into consideration BEFORE your purchases are made. We are NOT responsible for any health issues you may or may not have after product purchases and it is highly recommended that for SAFETY purposes that if you are unsure about the item we DO NOT recommend purchasing. Please consult with your doctor about whether or not the items you wish to purchase are suitable for your consumption and or use. We value our customers safety and take food and or skin allergies very seriously. THIS IS YOUR ONLY AND FINAL NOTIFICATION. We are not responsible if you do not read and take our recommendations seriously into consideration of your actions.

Ignorance or not reading the terms and conditions is NOT a reason to cancel order(s). (THIS IS YOUR ONLY AND FINAL WARNING.)

Any and all conditions and terms as well as anything on this website is subject to change WITHOUT prior notice.

All terms and conditions stated on this site is YOUR ONLY AND FINAL NOTIFICATION.